Payments

Payments and Security

We strive to make the purchasing process for your unique patterns and finished items as secure, transparent, and convenient as possible for customers around the world.

1. Accepted Payment Methods

We accept payments through two of the most reliable and widely used international payment systems:

  • Stripe: Allows you to pay for orders using all major credit and debit cards (Visa, Mastercard, American Express). You can enter your card details directly on the checkout page.
  • PayPal: You can use your PayPal account for fast and secure payment.

2. Security and Confidentiality

The security of your payment data is our highest priority.

  • All transactions are processed on the secure servers of Stripe or PayPal. These systems utilize advanced SSL encryption and comply with international security standards (e.g., PCI DSS).
  • Crochet Olga Shalaeva does not store or receive access to your full credit card details. All sensitive information is handled directly by the payment systems.

3. Payment and Delivery of Digital Goods (PDF Patterns)

When purchasing digital patterns, full payment is due at the time of checkout. We guarantee instant access:

  1. Immediate Download: Immediately after successful payment processing, you will be redirected to the order confirmation page, where you can instantly download your purchased PDF file.
  2. Email Confirmation: An active download link will also be sent to the email address you provided during checkout.

4. Currency and Conversion

All prices on the website are listed in Euros (โ‚ฌ).

  • If your bank card is linked to a different currency (e.g., Czech Koruna, US Dollar), your bank or payment system will automatically perform the conversion to Euros at their current exchange rate.
  • Please note: Your issuing bank may charge an additional fee for currency conversion or cross-border transactions. We do not control these fees and are not responsible for them.